Shipping policy
Kindly Stubborn — Shipping & Digital Delivery Policy
SHIPPING & DIGITAL DELIVERY POLICY
Thank you for shopping with Kindly Stubborn. Please review the following information regarding delivery of your purchase.
DIGITAL PRODUCTS
Kindly Stubborn primarily sells digital products, including planners, journals, worksheets, templates, printables, and other downloadable resources.
Unless a product listing specifically states otherwise, no physical product will be shipped to you.
Because these products are delivered electronically, there are no traditional shipping or delivery charges associated with digital-only purchases.
DIGITAL DELIVERY
After your payment has been successfully processed, your digital product will generally be made available electronically.
Depending on the product and delivery method, you may receive access through:
A download link after checkout
An email containing your download link or instructions
Your customer account, if applicable
Please make sure the email address entered during checkout is correct.
DELIVERY TIMES
Digital products are generally available shortly after successful payment. However, occasional delays may occur due to payment processing, technical issues, email delivery, or circumstances outside our reasonable control.
If you do not receive or cannot access your digital purchase, please contact us before placing another order.
DOWNLOAD ISSUES
If you experience difficulty downloading, opening, or accessing your files, please contact Kindly Stubborn for assistance.
When contacting us, please include your name, order number, and a brief description of the issue so we can help resolve it as quickly as possible.
Customers are responsible for ensuring they have a compatible device, software, application, or printer required to access or use their purchased digital products.
PRINTING
Some Kindly Stubborn products are designed to be printed by the customer.
Printed results may vary depending on your printer, ink, paper, print settings, screen settings, and other equipment.
Unless specifically stated in the product description, purchasing a printable digital product does not include a professionally printed or mailed copy.
PHYSICAL PRODUCTS
If Kindly Stubborn begins offering physical products in the future, shipping costs, processing times, delivery estimates, available destinations, and other applicable shipping information will be provided before purchase or through an updated version of this policy.
CONTACT US
If you have questions about accessing your purchase, please contact:
Kindly Stubborn
Email: melissaquesnel4@outlook.com